WFMwizard is an innovative wizard based complete Workforce Management software for small and medium inbound call centers and help desks.
WFMwizard takes a fresh, novel approach to call center workforce management. We call it Workforce Management Step-by-Step.
We are sure you will find WFMwizard software easy to install and use, smart and feature rich. It is also very affordable (Starting at only US $995) and most importantly - no integration is needed to your other call center systems!
WFMwizard automates the complete call center operations weekly planning cycle:
- Call volume forecasting (weekly, daily, hour to quarter-hour)
- Agents staffing calculations
- Shifts design optimization
- Agents scheduling
- Breaks Scheduling
- "what-if" simulation
- Fully featured charts & reports
- ...and much, much more!
Download WFMwizard Free Trial now and get a Free Call Center Guided Setup - we will help you configure your first call center in WFMwizard!
WFMwizard is a product of Better Plan Ltd. It is the most modern and powerful workforce management software you will find at its price range but we managed to keep it extremely user-friendly and lightweight.
Our pricing is low, simple, and up front. One time purchase, no hidden fees, Starting at only US $995.
With WFMwizard now on the market there is no need to compromise on the quality of your call center's workforce planning by keep using just a "smart" agent staffing calculator, Erlang C equations or spreadsheet-based applications.
Please take a look at our comparison table and see why WFMwizard is the most comprehensive and affordable workforce management solution that is actually SOLD on the web today.
