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Welcome to WFMwizard


 WFMwizard Lite Edition - Advanced Forecasting and Staffing calculations (without scheduling) for only $199! Buy Now 

WFMwizard Lite Edition + "Guided Setup" (What is that?) for only $499! Buy Now 

WFMwizard is an innovative wizard based complete Workforce Management software for small and medium inbound call centers and help desks. 

 

WFMwizard takes a fresh, novel approach to call center workforce management. We call it Workforce Management Step-by-Step.

 

We are sure you will find WFMwizard software easy to install and use, smart and feature rich. It is also very affordable and most importantly - no integration is needed to your other call center systems!

 

WFMwizard automates the complete call center operations weekly planning cycle:

  • Call volume forecasting (weekly, daily, hour to quarter-hour)
  • Agents staffing calculations
  • Shifts design optimization 
  • Agents scheduling including skill-based
  • Breaks Scheduling
  • "what-if" simulation 
  • Fully featured charts & reports

Download WFMwizard Free Trial now and get a Free One-on-one Guidance - we will help you configure your first call center in WFMwizard!

 

WFMwizard is a product of Better Plan Ltd. It is the most modern and powerful workforce management software you will find at its price range but we managed to keep it extremely user-friendly and lightweight. 

 

Our pricing is low, simple, and up front. One time purchase, no hidden fees, Starting at only $1995 for an end-to-end WFM solution or $199 for the Lite version (Forecasting incoming calls and staffing calculations without scheduling).

 

With WFMwizard now on the market there is no need to compromise on the quality of your call center's workforce planning by keep using just a "smart" agent staffing calculator, Erlang C equations or spreadsheet-based applications.

 

Please take a look at our comparison table and see why WFMwizard is the most comprehensive and affordable workforce management solution that is actually SOLD on the web today.

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