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Welcome to WFMwizard


 WFMwizard Lite Edition - Advanced Forecasting and Satffing calculations (without scheduling) for only $199! Buy Now 

WFMwizard is an innovative wizard based complete Workforce Management software for small and medium inbound call centers and help desks. 

 

WFMwizard takes a fresh, novel approach to call center workforce management. We call it Workforce Management Step-by-Step.

 

We are sure you will find WFMwizard software easy to install and use, smart and feature rich. It is also very affordable and most importantly - no integration is needed to your other call center systems!

 

WFMwizard automates the complete call center operations weekly planning cycle:

  • Call volume forecasting (weekly, daily, hour to quarter-hour)
  • Agents staffing calculations
  • Shifts design optimization 
  • Agents scheduling including skill-based
  • Breaks Scheduling
  • "what-if" simulation 
  • Fully featured charts & reports

Download WFMwizard Free Trial now and get a Free One-on-one Guidance - we will help you configure your first call center in WFMwizard!

 

WFMwizard is a product of Better Plan Ltd. It is the most modern and powerful workforce management software you will find at its price range but we managed to keep it extremely user-friendly and lightweight. 

 

Our pricing is low, simple, and up front. One time purchase, no hidden fees, Starting at only $1995 for an end-to-end WFM solution.

 

With WFMwizard now on the market there is no need to compromise on the quality of your call center's workforce planning by keep using just a "smart" agent staffing calculator, Erlang C equations or spreadsheet-based applications.

 

Please take a look at our comparison table and see why WFMwizard is the most comprehensive and affordable workforce management solution that is actually SOLD on the web today.

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